Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Behavioral Health Community Partner (BHCP) Care Coordinator you will develop person-centered treatment plans (PCTP) with each Engaged Enrollees, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. You will collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan.

Essential Functions

• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program.
• Complete comprehensive assessment in a collaborative manner with Engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
• Develop advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed.
• Support Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
• Assist the RN with medication reconciliation functions as required, such as information collection.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Connect Engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for client.
• Learn all BHCP policies, procedures, protocols, plans and evidence based practices and deliver CP supports and activities in compliance with them.
• Complete all required documentation/notes/reporting in a timely manner.
• Consults with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
• Provide on-call coverage, as needed.

Education / Experience

• BA/BS degree in a field related to human services with a minimum of 1 year of experience or High School diploma/GED with a minimum of 3 years of experience working with adults in community-based and/or medical settings.

Required Certifications and Licensure

• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Behavioral Health Community Partner (BHCP) Care Coordinator you will develop person-centered treatment plans (PCTP) with each Engaged Enrollees, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. You will collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan.

Essential Functions

• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program.
• Complete comprehensive assessment in a collaborative manner with Engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
• Develop advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed.
• Support Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
• Assist the RN with medication reconciliation functions as required, such as information collection.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Connect Engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for client.
• Learn all BHCP policies, procedures, protocols, plans and evidence based practices and deliver CP supports and activities in compliance with them.
• Complete all required documentation/notes/reporting in a timely manner.
• Consults with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
• Provide on-call coverage, as needed.

Education / Experience

• BA/BS degree in a field related to human services with a minimum of 1 year of experience or High School diploma/GED with a minimum of 3 years of experience working with adults in community-based and/or medical settings.

Required Certifications and Licensure

• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Behavioral Health Community Partner (BHCP) Care Coordinator you will develop person-centered treatment plans (PCTP) with each Engaged Enrollees, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. You will collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan.

Essential Functions

• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program.
• Complete comprehensive assessment in a collaborative manner with Engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
• Develop advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed.
• Support Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
• Assist the RN with medication reconciliation functions as required, such as information collection.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Connect Engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for client.
• Learn all BHCP policies, procedures, protocols, plans and evidence based practices and deliver CP supports and activities in compliance with them.
• Complete all required documentation/notes/reporting in a timely manner.
• Consults with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
• Provide on-call coverage, as needed.

Education / Experience

• BA/BS degree in a field related to human services with a minimum of 1 year of experience or High School diploma/GED with a minimum of 3 years of experience working with adults in community-based and/or medical settings.

Required Certifications and Licensure

• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Behavioral Health Community Partner (BHCP) Care Coordinator you will develop person-centered treatment plans (PCTP) with each Engaged Enrollees, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. You will collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan.

Essential Functions

• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program.
• Complete comprehensive assessment in a collaborative manner with Engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
• Develop advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed.
• Support Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
• Assist the RN with medication reconciliation functions as required, such as information collection.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Connect Engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for client.
• Learn all BHCP policies, procedures, protocols, plans and evidence based practices and deliver CP supports and activities in compliance with them.
• Complete all required documentation/notes/reporting in a timely manner.
• Consults with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
• Provide on-call coverage, as needed.

Education / Experience

• BA/BS degree in a field related to human services with a minimum of 1 year of experience or High School diploma/GED with a minimum of 3 years of experience working with adults in community-based and/or medical settings.

Required Certifications and Licensure

• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Clinical Care Manager you will coordinate either directly or through the supervision of Care Coordinators, all aspects of Community Support service delivery with team members, and provide direct CP supports and activities to Assigned and Engaged Enrollees and supervise a team of Care Coordinators within the assigned Behavioral Health Community Partner. You will supervise Care Coordinators in developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes, in developing advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed, and in working with Engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.

Essential Job Functions

• With the Family Continuity’s BHCP Program Director hire, train and supervise BHCP Care Coordinators.
• Collaborate with team members to implement measures that decrease episodic care and meet quality outcomes.
• Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services and supervise Care Coordinators in providing CP supports in this manner.
• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program, and supervise Care Coordinators in providing this CP support.
• Review and sign off on all assessments completed by Care Coordinators. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators as indicated.
• Supervise Care Coordinators in supporting Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Meet expectations related to supervising the programmatically required number of Care Coordinators and supporting the programmatically required number of Enrollees which may vary over time.
• Supervise Care Coordinators in providing health and wellness coaching to Engaged Enrollees and assist them in identifying and utilizing health and wellness supports in the community. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in connecting Engaged Enrollees to all needed services and supports including those that address social needs that affect health and facilitating ongoing connection. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in collaborating with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team with the assigned Care Coordinator when needed to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for Enrollees and supervise Care Coordinators in performing these functions.
• Learn all BHCP policies, procedures, protocols and plans and deliver CP supports and activities in compliance with them. Ensure all CP Team members are trained and comply with these protocols.
• Develop knowledge about all focus populations and assist CP Team members in doing so.
• Learn evidence based practices identified by the BHC, and deliver CP supports and activities in compliance with them, and ensure all CP Team members are trained and supported in implementing them.
• Consults with RNs and other CP Team members as needed around clinical, medical and other matters.

Education / Experience

• RN or Masters Degree
• Minimum of 2 years of experience working in a community-based mental health, substance use and/or physical health setting

• Minimum of 3 years professional and clinical experience in the areas of mental health, counseling, and substance use

• Minimum of 2 years’ supervisory experience, preferred

Certifications / Licensure

• RN, LICSW, LMFT, LMHC, licensed psychologist, or LADC I
• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Full-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Clinical Care Manager you will coordinate either directly or through the supervision of Care Coordinators, all aspects of Community Support service delivery with team members, and provide direct CP supports and activities to Assigned and Engaged Enrollees and supervise a team of Care Coordinators within the assigned Behavioral Health Community Partner. You will supervise Care Coordinators in developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes, in developing advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed, and in working with Engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.

Essential Job Functions

• With the Family Continuity’s BHCP Program Director hire, train and supervise BHCP Care Coordinators.
• Collaborate with team members to implement measures that decrease episodic care and meet quality outcomes.
• Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services and supervise Care Coordinators in providing CP supports in this manner.
• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program, and supervise Care Coordinators in providing this CP support.
• Review and sign off on all assessments completed by Care Coordinators. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators as indicated.
• Supervise Care Coordinators in supporting Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Meet expectations related to supervising the programmatically required number of Care Coordinators and supporting the programmatically required number of Enrollees which may vary over time.
• Supervise Care Coordinators in providing health and wellness coaching to Engaged Enrollees and assist them in identifying and utilizing health and wellness supports in the community. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in connecting Engaged Enrollees to all needed services and supports including those that address social needs that affect health and facilitating ongoing connection. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in collaborating with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team with the assigned Care Coordinator when needed to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for Enrollees and supervise Care Coordinators in performing these functions.
• Learn all BHCP policies, procedures, protocols and plans and deliver CP supports and activities in compliance with them. Ensure all CP Team members are trained and comply with these protocols.
• Develop knowledge about all focus populations and assist CP Team members in doing so.
• Learn evidence based practices identified by the BHC, and deliver CP supports and activities in compliance with them, and ensure all CP Team members are trained and supported in implementing them.
• Consults with RNs and other CP Team members as needed around clinical, medical and other matters.

Education / Experience

• RN or Masters Degree
• Minimum of 2 years of experience working in a community-based mental health, substance use and/or physical health setting

• Minimum of 3 years professional and clinical experience in the areas of mental health, counseling, and substance use

• Minimum of 2 years’ supervisory experience, preferred

Certifications / Licensure

• RN, LICSW, LMFT, LMHC, licensed psychologist, or LADC I
• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Full-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Clinical Care Manager you will coordinate either directly or through the supervision of Care Coordinators, all aspects of Community Support service delivery with team members, and provide direct CP supports and activities to Assigned and Engaged Enrollees and supervise a team of Care Coordinators within the assigned Behavioral Health Community Partner. You will supervise Care Coordinators in developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes, in developing advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed, and in working with Engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.

Essential Job Functions

• With the Family Continuity’s BHCP Program Director hire, train and supervise BHCP Care Coordinators.
• Collaborate with team members to implement measures that decrease episodic care and meet quality outcomes.
• Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services and supervise Care Coordinators in providing CP supports in this manner.
• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program, and supervise Care Coordinators in providing this CP support.
• Review and sign off on all assessments completed by Care Coordinators. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in developing a person-centered treatment plan with each Engaged Enrollee, with input from Care Team members and other stakeholders as well as updating the treatment plan according to required timeframes. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators as indicated.
• Supervise Care Coordinators in supporting Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Meet expectations related to supervising the programmatically required number of Care Coordinators and supporting the programmatically required number of Enrollees which may vary over time.
• Supervise Care Coordinators in providing health and wellness coaching to Engaged Enrollees and assist them in identifying and utilizing health and wellness supports in the community. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in connecting Engaged Enrollees to all needed services and supports including those that address social needs that affect health and facilitating ongoing connection. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated.
• Supervise Care Coordinators in collaborating with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan. Be involved directly with Enrollees in providing this CP support activity, in collaboration with their assigned Care Coordinators, as indicated
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team with the assigned Care Coordinator when needed to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for Enrollees and supervise Care Coordinators in performing these functions.
• Learn all BHCP policies, procedures, protocols and plans and deliver CP supports and activities in compliance with them. Ensure all CP Team members are trained and comply with these protocols.
• Develop knowledge about all focus populations and assist CP Team members in doing so.
• Learn evidence based practices identified by the BHC, and deliver CP supports and activities in compliance with them, and ensure all CP Team members are trained and supported in implementing them.
• Consults with RNs and other CP Team members as needed around clinical, medical and other matters.

Education / Experience

• RN or Masters Degree
• Minimum of 2 years of experience working in a community-based mental health, substance use and/or physical health setting

• Minimum of 3 years professional and clinical experience in the areas of mental health, counseling, and substance use

• Minimum of 2 years’ supervisory experience, preferred

Certifications / Licensure

• RN, LICSW, LMFT, LMHC, licensed psychologist, or LADC I
• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Full-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

An exciting opportunity to join a rapidly expanding energetic workforce to help lead fast paced, innovative clinical programming throughout Massachusetts. Family Continuity's mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees.

Position Summary

The Office Support Worker serves as a member of the team(s) and provides completion or oversees completion of clerical and administrative support needs.

Essential Functions

• Complete contract and third party billing in an accurate and timely manner.
• Complete all aspects of persons served record maintenance including generation, maintenance, purging/closing of files when indicated.
• Assist in monitoring timelines for reports, both administrative and clinical.
• Appointment scheduling and confirmation of appointments, if applicable.
• Maintain persons served database and any relevant data.
• Responsible for preparing, maintaining, and monitoring program Accounts Payables (i.e. vouchering, expense reports, petty cash recording and distribution), following established procedures.
• Maintain office files, including purging/closing files when applicable.
• Assist with maintenance of office machines and program supplies.
• Handle incoming and outgoing mail and faxes.
• Attend meetings, supervisions, and trainings as needed.
• Responsible for ensuring that all phone calls are answered in a timely manner, coordinating/providing coverage as needed, coordinating on-call staff list, and ensuring the answering service is aware of schedules.
• Maintain records for program(s) budgets.
• Perform duties as needed at the reception desk/front office.
• Train and orient new staff to computer operations and office procedures (including paperwork, timelines/deadlines, record maintenance, etc.)
• Support program/team in generating meeting minutes and dispersing to the staff.
• Process persons served record needs, i.e. reviews and requests, daily insurance eligibility, TOPS submission, authorizations, etc. as indicated.
• Perform all other functions and duties as directed by the Senior Office Support and Supervisor/Program/Site Director, and Director of Behavioral Health Operations.

Requirements

• High school diploma or equivalent.
• Minimum of one (1) year experience performing administrative duties such as typing, filing and bookkeeping.
• Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.
• Valid driver’s license and personal vehicle is required.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities.

Job Type: Full-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. This is an amazing opportunity to become part of our new Community Partner Program! The Community Partner Program is an innovative program that integrates behavioral health with physical health and focuses on “whole person wellness”.

Position Summary

The Behavioral Health Community Partner Recovery Coach will work with the BHCP team to support Enrollees participating in CP supports and activities, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.

Essential Functions

• Provide support to outreach, engage and assist enrollees in identifying their recovery goals and developing recovery plans.
• Provide linkages to recovery-oriented, peer support self-help supports and services and community-based mental health, substance use disorder, and family supports programs.
• Provide assistance with navigating the healthcare system and provide support/assistance with transitions in care.
• Provide support to individuals while they are in the hospital, detoxification programs, 24-hour levels of care and other levels of care, emergency departments, and out-of-home placements as well as self-help groups and 12-step programs.
• Provide assistance with solving problems directly related to recovery, including finding sober housing, making friends, finding new uses of spare time, and improving one’s job skills.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Learn all BHCP policies, procedures, protocols and plans and deliver support to Enrollees in compliance with them.
• Develop knowledge about all focus populations.
• Learn evidence based practices identified by the BHCP and deliver services in compliance with them.
• Assist with identifying and engaging Consumer Advisory Board members and support them in their participation.
• Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers.
• Complete required trainings and other professional development activities
• Strictly adhere to HIPAA and confidentiality policies at all time, including when responding to inquiries for Enrollee information
• Actively participate in team meetings and supervision to ensure effective communication.
• Complete all required documentation in a timely manner in accordance with department, agency and contractual guidelines and requirements.
• Advocate for individual’s needs within the program as well as with external agencies.
• Strictly follow all agency Performance Standards.

Education / Experience

• High School Diploma or GED required, BA/BS preferred; and training and certification appropriate to the role; recovery coach or certified peer specialist or family partner training is preferred. If candidate does not have relevant training/certification at the time of hire, training will be arranged by the BH CP and will be required within 6 months of hire.
• Must have lived experience with mental health, substance use conditions, or family supporting a family member with behavioral health challenges; and be in recovery, if applicable. Prefer current or former recipient of behavioral health services.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Part-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. This is an amazing opportunity to become part of our new Community Partner Program! The Community Partner Program is an innovative program that integrates behavioral health with physical health and focuses on “whole person wellness”.

Position Summary

The Behavioral Health Community Partner Recovery Coach will work with the BHCP team to support Enrollees participating in CP supports and activities, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.

Essential Functions

• Provide support to outreach, engage and assist enrollees in identifying their recovery goals and developing recovery plans.
• Provide linkages to recovery-oriented, peer support self-help supports and services and community-based mental health, substance use disorder, and family supports programs.
• Provide assistance with navigating the healthcare system and provide support/assistance with transitions in care.
• Provide support to individuals while they are in the hospital, detoxification programs, 24-hour levels of care and other levels of care, emergency departments, and out-of-home placements as well as self-help groups and 12-step programs.
• Provide assistance with solving problems directly related to recovery, including finding sober housing, making friends, finding new uses of spare time, and improving one’s job skills.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Learn all BHCP policies, procedures, protocols and plans and deliver support to Enrollees in compliance with them.
• Develop knowledge about all focus populations.
• Learn evidence based practices identified by the BHCP and deliver services in compliance with them.
• Assist with identifying and engaging Consumer Advisory Board members and support them in their participation.
• Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers.
• Complete required trainings and other professional development activities
• Strictly adhere to HIPAA and confidentiality policies at all time, including when responding to inquiries for Enrollee information
• Actively participate in team meetings and supervision to ensure effective communication.
• Complete all required documentation in a timely manner in accordance with department, agency and contractual guidelines and requirements.
• Advocate for individual’s needs within the program as well as with external agencies.
• Strictly follow all agency Performance Standards.

Education / Experience

• High School Diploma or GED required, BA/BS preferred; and training and certification appropriate to the role; recovery coach or certified peer specialist or family partner training is preferred. If candidate does not have relevant training/certification at the time of hire, training will be arranged by the BH CP and will be required within 6 months of hire.
• Must have lived experience with mental health, substance use conditions, or family supporting a family member with behavioral health challenges; and be in recovery, if applicable. Prefer current or former recipient of behavioral health services.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Part-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. This is an amazing opportunity to become part of our new Community Partner Program! The Community Partner Program is an innovative program that integrates behavioral health with physical health and focuses on “whole person wellness”.

Position Summary

The Behavioral Health Community Partner Recovery Coach will work with the BHCP team to support Enrollees participating in CP supports and activities, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.

Essential Functions

• Provide support to outreach, engage and assist enrollees in identifying their recovery goals and developing recovery plans.
• Provide linkages to recovery-oriented, peer support self-help supports and services and community-based mental health, substance use disorder, and family supports programs.
• Provide assistance with navigating the healthcare system and provide support/assistance with transitions in care.
• Provide support to individuals while they are in the hospital, detoxification programs, 24-hour levels of care and other levels of care, emergency departments, and out-of-home placements as well as self-help groups and 12-step programs.
• Provide assistance with solving problems directly related to recovery, including finding sober housing, making friends, finding new uses of spare time, and improving one’s job skills.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Learn all BHCP policies, procedures, protocols and plans and deliver support to Enrollees in compliance with them.
• Develop knowledge about all focus populations.
• Learn evidence based practices identified by the BHCP and deliver services in compliance with them.
• Assist with identifying and engaging Consumer Advisory Board members and support them in their participation.
• Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers.
• Complete required trainings and other professional development activities
• Strictly adhere to HIPAA and confidentiality policies at all time, including when responding to inquiries for Enrollee information
• Actively participate in team meetings and supervision to ensure effective communication.
• Complete all required documentation in a timely manner in accordance with department, agency and contractual guidelines and requirements.
• Advocate for individual’s needs within the program as well as with external agencies.
• Strictly follow all agency Performance Standards.

Education / Experience

• High School Diploma or GED required, BA/BS preferred; and training and certification appropriate to the role; recovery coach or certified peer specialist or family partner training is preferred. If candidate does not have relevant training/certification at the time of hire, training will be arranged by the BH CP and will be required within 6 months of hire.
• Must have lived experience with mental health, substance use conditions, or family supporting a family member with behavioral health challenges; and be in recovery, if applicable. Prefer current or former recipient of behavioral health services.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Part-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. This is an amazing opportunity to become part of our new Community Partner Program! The Community Partner Program is an innovative program that integrates behavioral health with physical health and focuses on “whole person wellness".

Position Summary

The Behavioral Health Community Partner (BHCP) Registered Nurse participates in the coordination of medical, behavioral health/addiction treatment services and other supports in accordance with the person-centered treatment plan, and works collaboratively with the BHCP team at their respective agency to manage or co-manage complex behavioral health cases. As a member of the multidisciplinary team, the RN provides consultation, education, and support to team members and provider network regarding co-occurring medical issues related to behavioral health/substance abuse treatment and management.

Essential Functions

• Provide medical consultation to BHCP team members in the assigned consortium entity (CE) or affiliated partner (AP) agency.
• Liaison to and consult with the BHCP Medical Director.
• Conduct medication reconciliation functions required in the BHCP Model Contract.
• Review medical sections of Engaged Enrollee’s comprehensive assessments, and/or the entire assessment as assigned.
• Ensure that the engage enrollees demonstrate understanding of medication use, purpose, and side effects along with providing education and support to the Engaged Enrollee in adhering to their medication regimen.
• Participate in BHCP team meetings to ensure effective communication among all disciplines.
• Participate in all required orientation and training and assist with training other staff on the CP Team.
• Learn all BHCP policies, procedures, protocols and plans and deliver services and consultation in compliance with them. Assist with training other staff on the CP Team.
• Develop knowledge about all focus populations and assist CP Team members in doing so.
• Learn evidence based practices identified by the BHC, and deliver CP supports and activities in compliance with them, and assist with training other CP Team members.
• Complete all required documentation in a timely manner.
• Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
• Complete required trainings and other professional development activities.
• Strictly adhere to HIPAA and confidentiality policies at all time, including when responding to inquiries for Enrollee information

Education / Experience

• Registered Nurse licensed in the Commonwealth of Massachusetts
• Minimum of 4 years of experience working with adults in a community-based mental health, substance use and/or physical health setting

Certifications / Licensures

• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Full-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. This is an amazing opportunity to become part of our new Community Partner Program! The Community Partner Program is an innovative program that integrates behavioral health with physical health and focuses on “whole person wellness".

Position Summary

The Behavioral Health Community Partner (BHCP) Registered Nurse participates in the coordination of medical, behavioral health/addiction treatment services and other supports in accordance with the person-centered treatment plan, and works collaboratively with the BHCP team at their respective agency to manage or co-manage complex behavioral health cases. As a member of the multidisciplinary team, the RN provides consultation, education, and support to team members and provider network regarding co-occurring medical issues related to behavioral health/substance abuse treatment and management.

Essential Functions

• Provide medical consultation to BHCP team members in the assigned consortium entity (CE) or affiliated partner (AP) agency.
• Liaison to and consult with the BHCP Medical Director.
• Conduct medication reconciliation functions required in the BHCP Model Contract.
• Review medical sections of Engaged Enrollee’s comprehensive assessments, and/or the entire assessment as assigned.
• Ensure that the engage enrollees demonstrate understanding of medication use, purpose, and side effects along with providing education and support to the Engaged Enrollee in adhering to their medication regimen.
• Participate in BHCP team meetings to ensure effective communication among all disciplines.
• Participate in all required orientation and training and assist with training other staff on the CP Team.
• Learn all BHCP policies, procedures, protocols and plans and deliver services and consultation in compliance with them. Assist with training other staff on the CP Team.
• Develop knowledge about all focus populations and assist CP Team members in doing so.
• Learn evidence based practices identified by the BHC, and deliver CP supports and activities in compliance with them, and assist with training other CP Team members.
• Complete all required documentation in a timely manner.
• Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
• Complete required trainings and other professional development activities.
• Strictly adhere to HIPAA and confidentiality policies at all time, including when responding to inquiries for Enrollee information

Education / Experience

• Registered Nurse licensed in the Commonwealth of Massachusetts
• Minimum of 4 years of experience working with adults in a community-based mental health, substance use and/or physical health setting

Certifications / Licensures

• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Job Type: Full-time

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.