Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Position Summary

As a Behavioral Health Community Partner (BHCP) Care Coordinator you will develop person-centered treatment plans (PCTP) with each Engaged Enrollees, and utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. You will collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee’s person centered treatment plan.

Essential Functions

• Conduct outreach and engagement activities with Assigned Enrollees and engage them in enrolling in the BHCP program.
• Complete comprehensive assessment in a collaborative manner with Engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
• Develop advanced directives, acute care plans, and/or crisis plans with Engaged Enrollees as needed.
• Support Engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
• Assist the RN with medication reconciliation functions as required, such as information collection.
• Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
• Connect Engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
• Participate in BHCP team meetings and each Engaged Enrollee’s Care Team to ensure effective communication among all disciplines and stakeholders involved in the person’s care.
• Identify community resources and develop natural supports for client.
• Learn all BHCP policies, procedures, protocols, plans and evidence based practices and deliver CP supports and activities in compliance with them.
• Complete all required documentation/notes/reporting in a timely manner.
• Consults with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
• Provide on-call coverage, as needed.

Education / Experience

• BA/BS degree in a field related to human services with a minimum of 1 year of experience or High School diploma/GED with a minimum of 3 years of experience working with adults in community-based and/or medical settings.

Required Certifications and Licensure

• Must hold a valid drivers’ license and have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

• Extremely competitive reimbursement rates
• Flexible schedules and innovative payment models based on your needs
• Significant salary differential for BILINGUAL Masters Level Clinicians
• Reimbursement for clinical licensure or re-licensure
• Supervision for licensure and in-house training for CEUs
• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it.