Position Summary

This position is responsible for providing information and educational resources to Family Members, providing referrals to community resources, staffing a full-time Family Resource Center, and representing the program at various meetings in the community.

Essential Responsibilities

• Primary responsibility is the day to day operations of the Nantucket Family Resource Center
• Provide information and educational resources to Family Members in addition to providing referrals to community resources.
• Host Parent and Youth Support groups.
• Assist the family and community in understanding the scope and services of the program.
• Ensure youth and family voice and choice is implemented in service delivery.
• Become familiar with systemic issues facing individuals and families and provide ongoing monitoring of any safety concerns.
• Develop creative and proactive approaches to individual’ and families’ crisis patterns and help address their problems before they develop into crises.
• Utilize basic knowledge of child-serving systems and processes (DCF, DYS, DMH, EEC, etc.); IEP and special education information; CRA/ Juvenile court issues
• Develop the FRC calendar.
• Recruit and provide support to volunteers who shall lead specialized support groups as needed.
• Completion of progress notes, ancillary individual and family documentation in electronic record and submission of any necessary reports to supervisor.
• Complete incident reporting and any documentation as required by supervisor.
• Responsible for upkeep and organization of individual and family records.
• Must meet and follow all team and agency policy and procedures.
• Attend all conferences, meetings, supervisions and trainings necessary for quality job performance.
• Present cases for review both in a team setting and as part of utilization review with contractors.

Requirements

• Bachelor degree in a human service field from an accredited university and six (6) months experience working with the target population; or navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems; or
• Associate’s degree in a human services field from an accredited school and one (1) year of experience: working with the target population; or navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems;
• Experience working with diverse families and cultures. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset
• A valid driver’s license, reliable transportation with proof of auto insurance. Must be able to travel within a community.
• Must have access to personal cell phone.
• Must become First Aid/ CPR certified.

Benefits

• Employee referral bonuses
• Leads the state in worker safety
• Health and wellness benefits
• A strong reputation in the field with a friendly, collaborative, transparent leadership philosophy and work culture

Build YOUR career! Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming throughout Massachusetts. Our mission for over 30 years is to support family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Family Continuity is an equal opportunity employer and actively seeks candidates from diverse backgrounds including women, communities of color, the LGBT community and people with disabilities.

Please send resume and cover letter to: This email address is being protected from spambots. You need JavaScript enabled to view it.